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Technology and Privacy: Are They Mutually Exclusive?

February 26, 2019

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TECHNOLOGY CAN RADICALLY ADVANCE OUR FREEDOMS . . . AND COMPROMISE OUR PRIVACY

Hacker with laptop in front of green technology looking wall to illustrate technology and privacy

By now, we all know the benefits of home technology. But, are your smart devices invading your privacy? National and international laws have not yet caught up with privacy challenges that come with the creation of new digital technologies designed to make our lives easier. We’re referring to the challenges over our important rights like respect for an individual’s autonomy, anonymous speech, and the right to free association. At some point, these rights must be balanced by the law, but until that happens, consumers need to beware of the possible problems.

“At the very least, people need to know what they’re buying and, to the extent that they can, have a sense of what the risk entails,” says Lindsey Barrett, a teaching fellow and staff attorney at Georgetown Law’s Institute for Public Representation. “That’s an incredibly difficult ask for consumers in this day and age. But [this] seems like a pretty basic kernel of information that they’d need to know.”

Here are some of the places technology and privacy can conflict:

Cell Phones

The government can track your location from your cell phone. That’s right. Law enforcement officials can track your movements and record conversations, phone numbers and text messages from your mobile phone. In California, the police may search data on your phone if you consent to such a search or if they can show an immediate need to do so. Those immediate needs include to prevent the destruction of evidence, to pursue a fleeing suspect or to assist someone in imminent danger. Law officers can also seize your phone if you are under arrest, and hold onto it until they get a warrant to search it.

Web Searches

You might think searching the web about sensitive medical information will stay a secret between you and your search engine. It doesn’t. That’s because companies like Google chart your online activities to create a treasure trove of personal information. That info can be potentially available to anyone brandishing enough cash or a subpoena to get it.

Malware

Several governments have chosen to use malware, short for “malicious software,” to engage in spying or system sabotage for dissidents or non-citizens. This is done all in the name of “national security.” Nation-State intelligence agencies use malware to carry out covert actions against other nation-states’ computer systems.

Location Data-Tracking

Google has been criticized recently for its location data-tracking practices. Even with Location History paused, some Google apps automatically store time-stamped location data without asking.

"If you're going to allow users to turn off something called 'Location History,' then all the places where you maintain location history should be turned off," explained Jonathan Mayer, a Princeton computer scientist and former chief technologist for the Federal Communications Commission's enforcement bureau. "That seems like a pretty straightforward position to have."

Read: Embracing Smart House Technology

Infant Monitors

Unfortunately, without proper security, infant monitors can be an open door into your life, and another place technology and privacy collide. If a hacker were to gain access to your baby monitor, particularly one with video capabilities, they could cause physical, financial and emotional harm to your entire family. And there have been some startling cases to prove how dangerous an infant monitor can be. One case centers around a family threatened by a hacker who said he'd kidnap their child.  In another case, a couple reported finding pictures of their baby on a website that supplies images obtained from hacked cameras.

Hidden Cameras (and a microphone?)

Then there’s the Nest Secure line of home security systems from Google. Users can easily install these systems by themselves. That’s good. But users have been kept in the dark about the device’s hidden microphone. In fact, the microphone went unmentioned since Google’s Nest Secure first went on sale in 2017. Google made the announcement about the microphone earlier this month on Twitter. That announcement startled users who had no idea the system could and would pick up sound in their homes. 

"The on-device microphone was never intended to be a secret and should have been listed in the tech specs. That was an error on our part. The microphone has never been on and is only activated when users specifically enable the option," a Google spokesperson said in an email to CNET. 

This is not the first time Google has been in hot water over privacy issues. The company is already facing a $57 million fine in Europe for violating the European Union's General Data Protection Regulation. Then last month, a San Francisco family’s password from their Nest Cam security camera was pilfered from a third-party breach. The hacker managed to convince the family that the US was under nuclear attack from North Korea. Another hacker took over the Nest camera from a man in Arizona and warned him of security susceptibilities. Most hackers don’t have your best interest at heart.

Secure Your Password

One of the best ways to avoid unsettling and invasive attacks is by using two-factor authentication for all your devices from now on. Two-factor authentication requires users to provide two types of verification when they sign in. When it comes to creating your actual password, make sure you customize it. This means using a “passphrase” that is at least 12 characters with a mixture of upper- and lower-case letters, symbols, numbers and/or spaces. And finally, use a unique password for each account.

Stay Clear of Hackers

In truth, any home device connected to the Internet can be hacked: from printers to “smart” refrigerators. That’s why it is so important to safeguard all your smart devices.  STOP. THINK. CONNECT.™ offers basic online safety tips that can help you protect your accounts and devices. Above all, we need to respect the rights of autonomy, anonymity, association, and expression that privacy makes possible, while also taking into account legitimate law enforcement concerns.

Technology and privacy can both be enjoyed as long as we use vigilance, up-to-the-minute education, and discretion as our guides when it comes to technology. 


Vigilance, discretion, and up-to-the-minute knowledge are cornerstones of my real estate practice. I’m proud to say my discerning clients will attest to that. Know you can entrust your privacy to me when you’re considering buying or selling a home in Santa Barbara’s most privacy-conscious communities such as Montecito and Hope Ranch. Give me a call at +1 (805) 886.9378, or email me at Cristal@montecito-estate.com.





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“We have used Cristal now several times and cannot express how grateful we are for her expertise, dedication, and unwavering support throughout the entire home-buying process. Cristal is knowledgeable, patient and attentive. Her attention to detail is remarkable, and she consistently went above and beyond to provide us with all the information and resources we needed to make informed decisions. Cristal is a skillful negotiator and advocate. She can navigate complex negotiations with professionalism and grace and felt like a true partner to us in the home-buying process. Cristal has a genuine passion for real estate and a deep commitment to her clients' satisfaction. I cannot speak highly enough of Cristal and her exceptional service. She is a true expert in her field and her dedication to excellence, combined with unwavering support is the reason we choose to work with her for all our real estate buying needs.”

- T.C.

“Cristal is a top-notch realtor who sold my home before it ever went on the market. I had two competing offers that enabled me to get top dollar for my home. Not only is Cristal superb but her team is extraordinary. I cannot say enough about Cristal and her team. They are simply phenomenal, the consummate professionals, who took care of every possible detail, making the sale and transition period, smooth from our end. They are also lovely, caring people, who knew all the right professionals, to get the job done. Thank you, everyone!”

- D.R.

“I could list lots of cool adjectives to describe Cristal. All good by the way. But, that is not why I or anyone should hire Cristal. My reason for hiring her, which proved to be correct, is very simple. She got the job done. And, she does it time and time again and with zero issues. And, that is why she is one of the top agents in the country. End of subject. ”

- M.A.

“Working with Cristal was a complete pleasure. Cristal was extremely patient with us as we evaluated nearly 2 dozen homes over a span of 2 years. Her knowledge of the market is unmatched. Cristal provided us with exceptional counsel as we evaluated opportunities and negotiated pricing. The closing process was handled thoroughly and efficiently. We could not be happier with our purchase and even more happy to now call Cristal our friend.”

- D.K.

“Cristal Clarke has conducted numerous real estate transactions for me beginning 13 years ago with the purchase of a Lemon Ranch. She has handled both large and small purchases and sales with equal dedication. As a negotiator, you can’t find anyone better. Her transactions are always conducted in the most appropriate and professional manner. Cristal has considerable knowledge of the Santa Barbara market.”

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“Living in Europe, we were to say the least, unaccustomed to the nuances of Real Estate acquisition in California and Cristal steered us through the process with absolute professionalism and personal attention to detail at every turn. Her in-depth knowledge of the market place combined with enthusiasm and drive was the only reason we secured the property of our dreams and will be forever grateful. If you are looking for personal discrete and private representation of the highest quality we suggest you look no further than Cristal Clarke.”

- Johan and Paula van den Berg

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- John and Lacey Williams

“After considering our many choices, we are grateful it was Cristal Clarke of Sotheby’s International who represented the sale of our Montecito cottage. We are familiar with Cristal’s reputation of hard work and dedication to clients, but it was her attention to detail that made our experience so positive. She offered suggestions for staging the property, worked in harmony with potential buyers and was even able to secure back up offers. The sale of our cottage was completed much sooner than we expected, due in great part to Cristal’s professional skills and support. We highly recommend Cristal as a first choice for anyone needing representation with real estate.”

- Michael & Nancy Lee

“Our experience in working with Cristal Clarke resulted in the successful and discrete acquisition of a property which was not yet on the open market. Her knowledge of the Montecito/Santa Barbara area and vast expertise blended with her passion for real estate and architecture, provided us with the very highest level of professionalism and personalized services. Cristal exhibited a rare combination of excellent communications, attention to detail, creativity and patience.”

- Richard and Catherine Frinier

“Cristal really breaks the mold. She knows every nook and cranny of this real estate market, understands value, and follows up on everything, all the time. She was incredibly patient with our two year quest to find the perfect house. Every house hunting trip from across the country was well planned, and our time was never wasted. On top of her professionalism and expertise, she is delightful to spend time with. We are thrilled with the home we purchased, and grateful to Cristal for so wisely advising us through this process, right through to the close and beyond.”

- Laurie Siegel

“We met Cristal first in the course of renting a winter home (for three years), then buying a house using her as our agent. She was amazingly good at listening to our wants and showing us homes that fit our needs. Her mastery of the paperwork was perfect. Most importantly, there was never a situation where we doubted her straightforwardness or integrity. If we do another real estate transaction in Montecito (which I doubt, we’re happy with what we purchased), without question we’d use Cristal again.”

- Ken Saffir

“Susan and I just want to thank you for your efforts in the sale of our home. You are really quite amazing. Your competence, persistence, optimism and humor made the entire process effortless. Every problem that arose, you somehow fixed; any obstacle, you overcame. We have bought and sold many homes. It has never been such a painless and enjoyable process!”

- Michael & Susan Marquart

“A little something about “our” realtor, Cristal Clarke. My wife and I came to Santa Barbara about fifteen years ago looking for a seasonal home from which to enjoy the weather and amenities of the central coast. Being in the real estate business myself I was familiar with agents and brokers so entered the market with open eyes. We “flipped” a few houses in the early years, dealing with various agents and finally ended up in Montecito. That’s when good fortune put us together with Cristal. To say we were impressed is to put it mildly. Cristal really knows the market. She is familiar with the area, its history and trends. When we have questions about a particular property she either has the answers immediately or gets back to us by phone or email. There is no waiting or wondering with Cristal. She is an agent who is “on top of it.” Her recommendations as to price points, contractors, inspectors and title agents have proven to be exceptional, showing great insight and the highest professional standards. We consider ourselves exceedingly fortunate to say that Cristal Clarke is our realtor and would recommend her services to any serious buyer or seller.”

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